Our Screening Process
Above all else, the most important work we do at our agency is our screening regimen. All providers, regardless of the type of job or placement, go through our Paradise Nannies Hawaii Screening Regimen. We only refer babysitters and Nannies that have met are high standards of childcare excellence and experience. Below is our screening process.
1. Application- All providers fill out an application (10+ pages) detailing their current childcare experience, past childcare experience, employment history, education history and childcare scenarios. We use this application to first see if they have the experience and training we required.
2. Childcare Resume- For the sake of thoroughness, all applicants must fill out our agency specific childcare resume. Our agency’s childcare resume guides the applicant chronologically through their work with children, including dates, duties, and reasons why they no longer work in the position. This document really allows us to see the full picture of a candidates experience.
3. First Interview- Once we review their application and childcare resume we conduct a phone interview. In this interview we discuss who they are as a person and their temperament. We discuss in detail their current or most recent childcare role and their philosophy on dealing with behavior issues. We also use this interview to gain insight into their personal and family life outside of childcare.
4. Second Interview- If we are satisfied thus far we move onto an in-person interview. One of our agency’s referral specialists conduct each interview. During this interview we discuss challenges they have faced as a childcare provider in the past getting into very specific examples, we discuss the reasons why they want to continue working with children, and we do additional scenario questions, including an emergency situation. It is during this interview that we go through the expectations of being a Paradise Nanny. Such expectations include arriving early to all jobs, maintaining high levels of hygiene and appearance, no personal cell phone policy, confidentiality of clients and professionalism.
5.Identification- We require a minimum of two forms of state or federally issued ID. We take copies of these at our in-person interview.
6.CPR and First Aid- All babysitters and Nannies must have and maintain current training with correct documentation. We take copies of these at our in-person interview.
7.Additional Certifications and Licenses- Any additional certifications or licenses such lifeguard, teaching, etc.
8.Reference Checks- We call a minimum of 3 references. All references must be from childcare experience and the person we speak to must serve in a supervisory role such as manager or parent. All calls are transcribed and recorded for our reference.
9.Background Check- We use B&B Reporting to run all of background checks. B&B Reporting has been in the industry for over 20 years and has a criminal hit ratio above the industry standard. They also follow all state and federal laws to ensure report validity. B&B Reporting is FCRA and DPPA compliant. Below is information from B&B Reporting on what our reports include.
Multi-jurisdictional Criminal Search - This search contains 900+ million multi-state criminal records which includes the District of Columbia. Each report may contain date of arrest, case number, disposition date, degree of charges (felony, misdemeanor, etc.) and inmate records. It also includes the Sex Offender Registry (SOR), Office of Foreign Assets Control (OFAC) and OIG/LEIE exclusions list.
• Sex Offender Registry (SOR) - Contains various data of registered sex offenders from all 50 states. Depending upon the state, a report may include, but is not limited to, Juvenile Offenders, Sexual Predators, Tier 2 and Tier 3 Offenders, Date of Birth, Address, and Basic Demographics.
• Office of Foreign Assets Control (OFAC) – The US Department of the Treasury administers and enforces economic and trade sanctions based on US foreign policy and national security goals against targeted foreign countries and regimes, terrorists, international narcotics traffickers, those engaged in activities related to the proliferation of weapons of mass destruction, and other threats to the national security, foreign policy or economy of the United States.
• OIG/LEIE Exclusion List- Office of Inspector General List of Excluded Individuals and Entities. A person or entity becomes excluded or sanctioned and placed on a list maintained by the OIG likely due to an offense related to fraud or abuse.
Social Security Number (SSN) Trace – This report will return all current and reported counties of residences associated with a specific individual based on his/her social security number. If there are alternate names or aliases, these are reported also.
• Death Master File -This report is activated when the SSN is run. If the SSN entered belongs to a deceased person, the report will provide the deceased individual’s name and date of death.
County Criminal Search – A county criminal search returns information from the court records in which the conviction is recorded. Reports include, but are not limited to, date of arrest, case number, disposition date, disposition verdict, degree of charges (felony, misdemeanor, etc.), and charge.
10. Motor Vehicle Reports (for long-term placements only)- For all long-term placements (summer, part-time, full-time, and live-in) we run a motor vehicle report. Motor vehicle reports let us know if the license is valid, if it has ever been suspended and if there were any violations of any kind.
11. Social Media and Google Search- We scour the internet find any mentions of the candidate. We also search for their social media account to make sure the candidate is a good representation of Paradise Nannies Hawaii.
At any point if we do not feel the candidate will not give high standard of care, confidentiality, or professionalism that we expect to be given, they are immediately cut from our screening process and no longer eligible to work with us. Also, once screened and referred to a job, we are in contact with the parents we have referred the babysitter to, to ensure everyone is happy and the provider is performing at the level we have come to expect. Out of all the candidates to date, only 3.6% have been made it all the way through our screening process to become a Paradise Nannies Hawaii provider.